Our Senior Management Team

James Cox

CEO of West House


01900 67777

My responsibilities

As CEO I act as the Responsible Person for all our services that are registered with, and regulated by, the Care Quality Commission.

I act as Company Secretary on behalf of the West House Management Board.

I have chaired the Cumbria Learning Disability Provider Forum for the last 5 years and I am particularly interested in how organisations can work together to develop services and improve the lives of the people and families we support in Cumbria.

I am the Data Protection Officer for West House.

Contact James:

  • For advice, concerns or information about General Data Protection Regulations (GDPR)
  • For information or to contact other learning disability service providers in Cumbria
  • If you would like to be a member of the West House Management Board

Cathy Parker

Operational Director


01900 67777

My responsibilities:

I am the responsible person for Ofsted as well as the children’s safeguarding lead.

I oversee the HR team and all the operational services at West House.

I chair the West House Support Worker Forum.

Contact Cathy:

  • For information or advice about safeguarding children
  • To submit a formal complaint
  • If you are a member of staff and want to join the Support Worker’s Forum

Alan Scott

Senior Operational Manager


01900 67777

My responsibilities

I am one of three Registered Managers for our Domiciliary (support at home) services.

I am the project lead for Positive Behaviour Support (PBS). 

I am the organisational lead for safeguarding across adult services.

Contact Alan for:

  • Advice or information about Safeguarding, Mental Capacity Act, Deprivation of Liberty, Team Teach, or Positive Behaviour Support.

Lesley Reid

Senior Operational Manager


01900 67777

My responsibilities:

I am the Operational Manager responsible for Community Activities.

I am responsible for the West House Social Enterprises which are The Pottery, Grow West, and our three Cafe Wests.

I am responsible for Children’s Services.

I oversee children’s and adults respite services.

Contact Lesley for:

  • Information about training, education and employment opportunities
  • Information about respite
  • Information about services for children including alternative education